[Update: April 18, 2018]
Troubleshooting related to settings and operation for Secure Mobile Connect.
Please check if the following settings have been specified.
- Check whether or not Addition of SIM settings has been performed in the mobile gateway for the connection destination after Create SIM.
- Check whether or not DNS server settings has been performed in a mobile gateway.
- Check whether or not the [Update] button was pushed after changing settings for the mobile gateway.
- If you are unable to connect even after clicking the [Update] button, try restarting the mobile gateway.
- Check whether or not [International Roaming] has been enabled for the device into which the SIM is inserted.